HighlandsRanchRecruiter Since 2001
the smart solution for Highlands Ranch jobs

Customer Solutions Tech Support

Company: Mommy Jobs Online
Location: Broomfield
Posted on: June 13, 2019

Job Description:

You will be provided the equipment (computer and accessories) to work from home where you will answer inbound calls from customers across the country and help them troubleshoot their home security and home automation systems over the phone. The pay for this position is $11 an hour. Abbreviated List of Benefits: Working from the comfort of your own home, no driving to work, paid time off, paid holidays, 401K and much more! Essential Functions/Responsibilities: Provide technical and customer support via telephone for inbound calls Develop extensive knowledge of our management system's varied product line and installation processes Educate customers on the use of our management system home systems and products Use our management system to troubleshoot varying degrees of technical support problems for customers Create service tickets for issues not able to be resolved over the phone Accurately record customers technical issues Answer customers billing questions/concerns Proficient communication skills (verbal and written) Ability to solve unique technical problems Must be able to multi-task while using different internal programs Ability to communicate clearly with customers while providing step-by-step instructions for understanding/fixing their system over the phone Passion for providing quality customer service Ability to envision product scenarios in order to help customers solve problems Must feel comfortable with de-escalating phone calls Ability to adapt to system/process changes quickly while retaining new information Must be able to work five weekdays Must have 100% attendance during the 4 week training Ability to adhere to a strict attendance/punctuality policy Minimum Requirements: Must have a consistent internet speed of 5 mbps download and 2.5 mbps upload, provided by an Internet Service Provider The workplace must be in a secluded portion of the home where passersby cannot view the screen or customer information. Preferably in a room with a door or divider that closes it off from the rest of the home Required Experience: Ability to successfully pass background check Must be at least 18 years old (per Industrys requirement) Must be able to commit to 6 months in the department High school diploma or equivalent preferred but not required Call center experience preferred but not required 6+ months of customer service experience preferred To Become A Member: Please visit www.mommyjobsonline.com and click on Join Now and select the Customer Service WAH Job Bank Registry to become a lifetime member to get connected with this client. Please email us your resume after you register with your qualifications and work history. Please reference agent id code MJOLxxx on your registration submission. Please feel free to consult with us if you have further job related questions about our company at 14054186160.

Keywords: Mommy Jobs Online, Highlands Ranch , Customer Solutions Tech Support, Other , Broomfield, Colorado

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


WORK FOR THE BEST!
Description: We are hiring Benefit Specialists as well as Recruiter/Trainers to fill our team of friendly representatives making a difference
Company: Ameriplan
Location: Vail
Posted on: 06/18/2019

Patient Access II
Description: POSITION PURPOSE: Admits patients for outpatient surgical and minor procedures. Assists patients in a courteous and professional manner. Directs patients and distributes paperwork. Acts as a financial (more...)
Company: Vail Valley Medical Center
Location: Vail
Posted on: 06/18/2019

Supervisor-Marketplace-$17/hr-FREE Meal+Parking & 50% RTD Discount - Gaylord (18002Q0K)
Description: Heres To Your Journey with Gaylord Gaylord Hotels is a multi-location hospitality brand guided by a single focus: extraordinary meetings and conventions. From guest rooms and meeting space, to entertainment (more...)
Company: Marriott International
Location: Aurora
Posted on: 06/18/2019


Sr Full Stack Web Developer
Description: We are intellectual mavericks, pioneers, game-changers, and doers of the extraordinary, on a mission to create cloud, mobility, security, and virtualization solutions that will reach millions of users (more...)
Company: Vmware
Location: Broomfield
Posted on: 06/18/2019

Nations largest Benefits Company is in the process of expanding and is currently seeking qualified
Description: Nations largest Benefits Company is in the process of expanding and is currently seeking qualified individuals
Company: Careerathometoday
Location: Broomfield
Posted on: 06/18/2019

CDS Part Time Product Demonstrator
Description: Summary CDS Part Time Product Demonstrator -- Are you outgoing and enthusiastic about interacting with people If promoting the best brands to today---s shoppers sounds appealing, then Club Demonstration (more...)
Company: Club Demonstration Services
Location: Broomfield
Posted on: 06/18/2019

Patient Access I
Description: POSITION PURPOSE: Admits patients for outpatient surgical and minor procedures. Assists patients in a courteous and professional manner. Directs patients and distributes paperwork. Acts as a financial (more...)
Company: Vail Valley Medical Center
Location: Vail
Posted on: 06/18/2019

Care Tech/Patient Access Rep
Description: POSITION PURPOSE: Two to three sentences describing the overall purpose of the position. The Care Technician performs patient care in support of the rest of the care team. Often is the first point-of-contact (more...)
Company: Vail Valley Medical Center
Location: Vail
Posted on: 06/18/2019

Hair Stylist - Licensed - PUEBLO, CO-5939 North Elizabeth Street, 8100
Description: Sport Clips is hiring Licensed Hairstylists, Cosmetologists and Barbers in our rapidly growing, exciting, fast-paced salons JOB DESCRIPTION Sport Clips is the nation's leading Men's and Boys' hair care (more...)
Company: Sport Clips
Location: Pueblo
Posted on: 06/18/2019

Telecommuters Needed TODAY !!
Description: Seeking Representatives Solid Healthcare Company Join our successful A BBB Rated Nationwide Healthcare and
Company: MAH Benefits
Location: Pueblo
Posted on: 06/18/2019

Log In or Create An Account

Get the latest Colorado jobs by following @recnetCO on Twitter!

Highlands Ranch RSS job feeds