Account Representative - Hybrid/Flexible
Company: Leiters Inc
Location: Englewood
Posted on: April 28, 2024
Job Description:
Account RepresentativeLeiters Health, a quality leader in the
503 (B) pharmaceutical compounding space, is actively seeking a
dedicated and customer-focused individual to join our team as an
Account Representative. In this role, you will play a crucial part
in providing exceptional support to our clients by growing your
book of business, delivering order status updates, sharing shipping
information, providing product details, and building lasting client
relationships.This position is eligible for a hybrid schedule and
has uncapped earning potential. On Target earnings are $64,000 per
year including a $3,000 quarterly (uncapped) commission.Why Join
Leiters Health?Are you passionate about making a real impact in the
pharmaceutical industry? Do you thrive in a collaborative,
innovative environment where your skills and ideas are valued? Look
no further - Leiters Health is seeking talented individuals like
you to join our dynamic team!At Leiters Health, we're not just
another pharmaceutical company - we're pioneers in the field,
dedicated to delivering high-quality compounded sterile products
and outsourced solutions to healthcare providers nationwide. Our
commitment to excellence and patient safety is at the core of
everything we do.
- Innovative Culture: Be part of a forward-thinking company that
encourages creativity, welcomes fresh ideas, and fosters an
environment of continuous improvement.
- Meaningful Work: Contribute to a purpose-driven organization
dedicated to providing critical medications and healthcare
solutions that positively impact patients' lives.
- Professional Development: Access ongoing training, mentorship,
and growth opportunities to expand your skills and advance your
career within a rapidly growing industry.
- Cutting-Edge Technology: Work with state-of-the-art facilities
and advanced technologies, staying ahead of the curve in
pharmaceutical manufacturing.
- Collaborative Environment: Join a team of passionate
individuals who are dedicated to teamwork, support, and mutual
success, fostering a culture of inclusivity and collaboration.Who
We're Looking For:We're seeking enthusiastic individuals who are
driven, adaptable, and passionate about contributing to a
mission-driven organization. Whether you're an experienced
professional or just starting your career, Leiters Health provides
an environment where your skills and talents will be recognized and
appreciated. Sound like you? Apply today!Essential Functions:
- Identify growth opportunities within the supported territory,
formulate plan to grow the base and execute plan to deliver sales
results
- Manage a book of business to ensure consistent revenue month
over month and drive growth opportunities.
- Participate in outbound selling activities related to leads, in
order to determine new prospective customer interest.
- Support onboarding and customer orientation activities to
assure a timely and seamless customer experience
- Initiate and monitor commitment compliance related to product
purchases for all customers
- Develop relationships with key contacts for customers supported
within territory
- Provide a positive customer experience for inbound/outbound
telephone inquiries, internal department requests, email
correspondence and online orders
- Create order documentation and trend analysis in an organized
manner
- Consistently complete proactive outreach and follow-up with
customers to ensure needs are being met, to educate customers,
develop relationships, and explore potential pain points for
improvement
- Manage the customer complaint process
- Recognize and inform management of inappropriate conditions or
issues
- Comprehend and implement SOPs, forms, and quality control
activities
- Verification of the accuracy of orders, documents, and
records
- Accurately complete data entry into our CRM and order
processing systems
- Compilation of data and preparation of subsequent reports,
spreadsheets, word documents
- Identify, analyze, recommend, and correct discrepancies or
problematic data issues
- Daily and accurate management of orders, invoices, and open
items until closure
- Document conversations related to key influencers and buyers at
facilities
- Provide support for general inbound call queue, support order
queue and back-up peers as requiredExperience and Necessary Skills:
- Prior Account Management or Representative Experience
- Strong organizational skills and the ability to manage time,
prioritize tasks, and adhere to time frames in a dynamic
environment
- Detail oriented while working under supervision from manager's
directions
- Customer friendly with excellent communication, phone and
writing skills
- Computer abilities should include Microsoft Office, Microsoft
Dynamics, order input and fulfillment systems, and experience with
spreadsheets and reporting, with an ability to learn new
systems
- Enjoys contributing in a positive and fast-paced team
environment
- Independent worker, self-starter with ability to maintain an
organized workstation
- Experience in a commercial pharmacy providing support
functions, preferred
- High school diploma or GED equivalency required; college level
4-year degree preferred
- Accurate data entry in a high-volume environment; able to enter
data and perform pricing calculations
- Positive attitude and resiliency to change in a rapidly growing
business
- Typing skills of 50+ words a minute highly desiredBenefits:
- 100% employer paid medical plan.
- Dental & Vision insurance options including FSA & HSA
- Employer Paid Life Insurance & Employee Assistance Program
- Short Term & Long-Term Disability Insurance
- Up to 4% 401K Matching (100% vested on day one!)
- Generous Paid Time Off Options - vacation, sick, paid leave and
holidays!
- $5,250 Annual Tuition Reimbursement after 6 months
- $1,000 Referral Bonus Program with no limit
- Eligible for annual bonus program Pay: $25-28 DOE per hour &
uncapped commission potential! Timeline: We will be accepting
applications on and ongoing basis until position is filled. We are
an equal opportunity employer and all qualified applicants will
receive consideration for employment without regard to race, color,
religion, sex, sexual orientation, gender identity or expression,
pregnancy, age, national origin, disability status, genetic
information, protected veteran status, or any other characteristic
protected by law.*Please note that we do not work with third-party
recruiters or agencies for this position. If you are a qualified
candidate and wish to apply for this job, please do so directly
through our official application process. We appreciate your
understanding and cooperation in this matter. Compensation details:
25-28 Hourly WagePIbcc26601b13d-31181-34333778
Keywords: Leiters Inc, Highlands Ranch , Account Representative - Hybrid/Flexible, Other , Englewood, Colorado
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